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2001 Toyota Tundra Review, CABrad
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Tundra
| | Model | Tundra | | | What things have gone wrong with the car? | Front brakes, seat belt retractor and customer support. | | | General comments? | Brakes, Brakes, Brakes! The front brakes started pulsing at 25,000 miles (warped rotors). I turned the rotors 3 times by 56,000 miles. Since brakes are not normally covered by warranty, I kept doing them myself until the rotors were too thin. Only then did I learn there's a Technical Service Bulletin (TSB #BR-004-02)that addresses the problem. However, Toyota won't tell you about the TSB unless you ask and they won't pay for the larger front brake caliper assemblies if your warranty has expired.
The front brakes are too small for trucks used to pull trailers or carry heavy loads. This causes the rotors to over heat and warp, causing the brake pedal to pulse. Each time you turn the rotors, they begin to pulse sooner because the rotors are thinner. I tried to get the dealer to perform the TSB repairs at 62,000 miles when I first learned of the problem, they said no so I tried Toyota Customer Relations and they refused to cover the costs ($1800).
This is a design flaw on 2000 - 2003 models and is not caused by mileage or driver abuse. I was a professional mechanic for 18 years.
My first Toyota 20 years ago was the best vehicle I've ever owned. While this Tundra rides well and has enough power, the brake problem have caused me to park it most of the time and drive my Ford.
I was really disappointed in the lack of customer support from Toyota at all levels when approached with this problem. I was told this only happens on a few of the Tundras. Judging from this site, I see I'm not alone. | | | Previous car | Ford |
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